Bilingual calling

Bilingual freight sales calls, in the language your shipper prefers

Live English and Spanish follow-up for freight brokerages. Human callers, fluent-reviewed scripts, and language routing based on what the contact actually wants.

Why it matters

Some of your best contacts would rather talk in Spanish

Shipping managers, warehouse leads, plant contacts, and owners across Texas, California, Florida, Arizona, Illinois, and beyond often do business in Spanish. When nobody on the sales team speaks it, follow-up gets shorter, slower, or never happens.

We close that gap. A contact who asks for Spanish gets a fluent human caller, not a translation app and not an AI voice.

Routed by preference, not by guess

We use the language preference you already have on file, or the contact's request on the call. We never infer language from a name, surname, location, or accent.

Scripts that match in meaning

English and Spanish scripts carry the same offer, disclosures, and next step. A fluent reviewer checks every Spanish script before launch.

Sample openers

How a reactivation call starts

Drafts only. Your brokerage approves the final wording and checks every fact before we call.

English"Hi, this is [Name] calling on behalf of [Brokerage]. We previously discussed or supported your shipping needs. I'm calling to see whether you have any upcoming freight or bid opportunities you'd like [Brokerage] to review. If it's useful, I can have your account contact follow up."
Español"Hola, le habla [Nombre] de parte de [Brokerage]. Anteriormente conversamos o apoyamos sus necesidades de transporte. Le llamo para saber si tiene próximas cargas u oportunidades de cotización que quiera que [Brokerage] revise. Si le interesa, puedo pedirle a su contacto de cuenta que le dé seguimiento."
Our callers

Screened for language, freight sense, and judgment

Live roleplay

Every caller passes an English and Spanish roleplay: opening, listening, clarifying, and a polite exit.

Note quality

Callers must tell apart a quote request, a future need, no interest, a wrong contact, and a do-not-contact request.

Freight vocabulary

Basic freight language, with clear limits: no quoting rates and no promising service.

Setup and security

Quiet workspace, quality headset, stable internet, U.S. business hours, and secure access.

En español

Seguimiento bilingüe para brokers de carga

Llamamos a sus embarcadores inactivos y cotizaciones pendientes en inglés o español, con guiones aprobados por usted, y pasamos cada oportunidad a su equipo de ventas. Llamadas en vivo, sin robots ni voces de inteligencia artificial.

Have shippers that went quiet?

Book a 20-minute discovery call. If you have a usable list and a salesperson ready for warm handoffs, we will scope a 10-day pilot. If not, we will tell you.